Shipping information

A.O Adult Store is located in Toowoomba, Queensland, Australia. From our brick and mortar location in Russell Street,  we lovingly package your order, ensuring they are discreetly and securely wrapped for protection and privacy. 

Our products ship nationally via the Australia Post & Aramex Couriers. For more information on their network delivery system and when to expect your parcel, please follow this link to the Australia Post information page and this link for Aramex. 

All orders have a $12.95 flat rate shipping fee. Express postage is a extra charge $19.95.

Please note – Some Larger items will be charged at a different rate for delivery due to the weight.

Product description will highlight if a extra shipping fee will be required for the item. 


The staff of A.O Adult Store pride themselves in their discreet handling of all customer purchases, whether visiting us in store or shopping securely online.

All parcels delivered from us to you will never display the name of the company or contain any hint of what is inside, to maintain your discretion and privacy in all circumstances at all times.

Your bank statement will also reflect this with a discreet series of numbers instead of the store’s name.

Time frame

All purchases made to the A.O Adult Store website will be processed after receiving confirmed payment and within the store trading hours.

Standard Postage

Orders made before 12pm weekdays will be posted out the same day. Orders made after 12pm weekdays will be sent the following day. 

Express Postage

Orders made before 2pm weekdays will be posted out the same day.